Our migrations are processed on a first come first served basis. We process migration requests on a first come first served basis. Our current turnaround time for migrations is 3-5 business days.
You must make a backup of all data on your previous hosts server. We do not make pre-migrations backups.
The vast majority of our migrations are free, however, in some instances, we may charge a fee.
Canceling Your Old Service
Do not cancel your service with your previous hosting provider until you have taken a full backup of your data, fully tested your site on the a2 server, and updated DNS to point to A2 servers.
We do our best to migrate all your data from your previous host, however, due to email system compatibility, we might not be able to migrate your existing email from your current provider. Our staff will be able to determine this for you before we begin the migration.